Returns & Exchanges
If there's an issue with your order, we're here to help! Please contact us at [email protected] within 14 days of delivery.
How to Start a Return
Have your order number, style number, color, and quantity ready. Our team will send you a Return Authorization Number (RA#) before you ship anything back.
Damaged or Flawed Products
Please send us photos of any damage, and mark flaws with tape when possible. This helps us improve quality.
Exchanges
Exchanges are subject to the same conditions as returns.
Mistakes
If we made a mistake, we'll cover return shipping and waive the restocking fee.
Important Notes
- No returns on washed, printed, or altered items.
- Report missing or damaged items within 72 hours.
Returns are subject to a 20% or $25 restocking fee, whichever is greater.
If we made a mistake, we'll cover shipping and waive the restocking fee.
Refunds
The length of the refund process depends on a number of factors. Once the return is received and inspected, a refund will be processed. Depending on payment method, it may take up to 15 business days to see the refund on your statement. All returns are inspected before refunds are issued.